Content & Social Media Specialist

Responsibilities

• Develop creative and compelling content ideas aligned with the brand's voice and messaging.
• Create engaging written, visual, and multimedia content for various platforms, including but not limited to blog posts, social media, videos, and infographics

Content Calendar Management:

• Plan and organize a content calendar to ensure consistent and timely delivery of content.
• Coordinate with cross-functional teams to align content with marketing campaigns and product launches.

Social Media Management:

• Manage and update social media profiles to maintain a consistent brand presence.
• Monitor social media trends and adapt content strategies accordingly.

Events & Community  Engagement:

• Manage & Grow Online Communities & facilitate Events 
• Foster community engagement through social media interactions, comments, and other relevant channels.
• Monitor and respond to audience feedback and inquiries

Requirements:

• Proven experience as a Content Creator or similar role in any relevant industry.
• A strong portfolio showcasing a variety of content creation, including written, visual, and multimedia elements.
• Proficiency in content creation tools, graphic design software, and multimedia editing applications.
• Excellent written and verbal communication skills.
• Strong understanding of social media platforms and their respective best practices.
• Creative thinking and a passion for storytelling

Key Performance Indicators:

• Here are a few KPIs you will report on and own 
• Content Conversion rate 
• Platform growth rate
• Engagement rates 

What You Will Not Be Doing 

• Sitting at the office doing admin tasks: we have a fantastic support team for that!
• Dealing with customer service issues (we have dedicated customer success and tech support teams for that!