Job Summary

Our reputable establishment seeks to hire a Manager to oversee and direct the daily operations required in our restaurant and lounge.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

The Manager will be expected to carry out the following duties:
  • Supervising and overseeing staff members.
  • Ensuring adherence to relevant legal, health, and safety regulations & guidelines.
  • Recruitment of qualified staff/personnel as per requirement.
  •  Managing budgets and approving expenditures.
  •  Creating monthly appraisals for the purpose of staff accountability and development.
  •  Developing, organizing, and communicating standard operating procedures.
  •  Monitoring supplies and equipment quality & quantity.
  •  Establishing standards for customer service.
  •  Keeping and updating relevant documents & records.
  •  Planning and directing services for the guests.
  •  Allocating tasks in order to coordinate the resources of the restaurant and lounge.
  •  Overseeing the security of the restaurant and lounge.
  •  Creating reports for senior management.
  •  Developing new marketing strategies and implementing new procedures to serve the guests better.

Skills and Specifications:

  • Excellent leadership, communication, relationship-building, and interpersonal skills.
  • Problem-solving aptitude.
  • Needs to have excellent written as well as verbal communication skills.
  • Must have a friendly and helpful attitude.
  • Should be patient in nature.
  • The ability to work under pressure is a must.
  • Excellent customer service skills.

Qualifications and Experience:

    1. The minimum educational qualification required for this managerial position is a Bachelors's degree in a relevant field.
    2. A minimum working experience of three (3) years in the Hospitality sector or a Managerial position is required.
    3. Previous working experience in Customer Service or Sales will be an advantage.
    4. Knowledge of the best practices and procedures for customer service and hospitality management.
    5. Hands-on experience with Microsoft Office and relevant software.

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NGN Confidential
| Full Time |
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