Responsibilities:

Welcome and attend to visitors, clients, and guests in a professional and courteous manner.
Manage the front desk and maintain a clean, organised, and professional reception area at all times.
Handle incoming calls, emails, and other correspondence, directing inquiries to the appropriate departments or personnel.
Receive, record, and distribute mail, packages, and deliveries appropriately.
Schedule appointments and meetings where necessary and assist with meeting room coordination.
Maintain visitor logs and ensure proper access control procedures are followed.
Provide administrative and clerical support, including filing, documentation, data entry, and record keeping.
Monitor office supplies for the reception area and request replenishment when required.
Assist in coordinating travel arrangements, dispatch activities, and other administrative tasks when assigned.
Handle customer and visitor inquiries professionally and escalate issues where necessary.
Support management and other departments with assigned administrative duties.

Requirements:

A minimum of an HND in any relevant discipline.
Previous experience in a receptionist, customer service, or administrative role is an added advantage.
Excellent spoken and written English communication skills.
Must be well-presented, professional, and customer-focused.
Good interpersonal and organisational skills.
Proficiency in Microsoft Office applications, especially Word and Excel.
Ability to multitask and work effectively in a fast-paced environment.
Strong telephone etiquette and communication skills.

Key Competencies: