IT Administrator, Networks and Systems
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Job summary
Rednoxx Ltd is seeking a competent and experienced IT administrator networks and systems to support its internal technology operations, client project deployments, network infrastructure, systems administration, technical support, and enterprise software implementation activities. The role requires a practical mid to high-level professional with strong experience in networks, systems, hardware, cybersecurity basics, user support, documentation, and field implementation support.
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
4 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Kano, Nigeria
Job descriptions & requirements
Responsibilities:
- Install, configure, maintain, and troubleshoot LAN, WLAN, routers, switches, access points, firewalls, structured cabling, IP addressing, DHCP, DNS, VLANs, VPNs, and related network infrastructure.
- Monitor network availability, uptime, device health, wireless coverage, bandwidth performance, and connectivity issues across company and project environments.
- Install, configure, and maintain servers, desktops, laptops, printers, scanners, operating systems, application servers, database servers, backup systems, and endpoint devices.
- Manage users, passwords, access rights, permissions, system profiles, endpoint configurations, file sharing, print services, system updates, antivirus, and routine maintenance.
- Provide first-level and second-level support to internal staff, client users, project teams, and implementation teams.
- Support installation, configuration, testing, update, deployment, go-live, and post-go-live stabilisation of Rednoxx software solutions, including EMR/HIMS or other enterprise systems.
- Implement basic cybersecurity controls, including access control, endpoint protection, system hardening, password policy enforcement, backup protection, and incident reporting.
- Maintain IT asset registers, network diagrams, IP address registers, device inventories, configuration records, support logs, incident reports, and handover documentation.
- Support site assessments, infrastructure readiness reviews, network rollout, system deployment, commissioning, field visits, vendor coordination, and project implementation reporting.
- Escalate unresolved technical issues to the CTO, project manager, developers, vendors, or relevant management officers in a timely and professional manner.
Requirements:
- HND in computer science, computer engineering, information technology, electrical/electronic engineering, or a related field.
- Minimum of 4–7 years of practical experience in IT administration, network support, systems administration, infrastructure support, or enterprise application support.
- Network setup, configuration, monitoring, and troubleshooting.
- Server, endpoint, hardware, and operating system administration.
- Windows and Linux support.
- TCP/IP, DHCP, DNS, VLANs, VPN, NAT, routing, wireless networking, and structured cabling.
- User support, helpdesk operations, incident management, and technical documentation.
- Backup, recovery, system monitoring, cybersecurity basics, and access control.
- IT asset management, vendor coordination, and technical reporting.
- Ability to support enterprise software deployment, go-live, and post-go-live stabilisation.
- Experience with routers, switches, access points, servers, laptops, printers, and structured network infrastructure.
- Experience supporting EMR/HIMS, ERP, hospital systems, or enterprise software projects will be an added advantage.
- Relevant certifications such as CCNA, CompTIA Network+, Security+, Microsoft, MikroTik, Ubiquiti/UniFi, Linux, ITIL, COBIT, or ISO 27001 awareness will be an advantage.
Key Deliverables:
- Reliable company and project network infrastructure.
- Properly configured systems, servers, endpoints, and user accounts.
- Updated network diagrams, IP address register, asset register, and support logs.
- Weekly technical support and infrastructure status reports.
- Timely issue resolution, escalation, backup records, maintenance records, and technical handover documentation.
Personal Attributes:
- The candidate must be responsible, honest, technically strong, and detail-oriented.
- Able to work independently, able to communicate clearly with technical and non-technical users
- Willing to support field operations where required, and capable of working under pressure while maintaining professional
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