1 month ago

Job Summary

Victa Technologies is a regional dealer for Magicard ID card printers. We are looking to hire a Graphic Design Lead with Technical Support Requirements, in this region, most of your duties will involve printer maintenance, repair, graphic design and bulk card printing. You will be trained accordingly.

  • Minimum Qualification:Degree
  • Experience Level:Entry level
  • Experience Length:No Experience/Less than 1 year

Job Description/Requirements

Requirements:

  • Technical skills: Graphic designers must be proficient in industry-standard software such as CorelDraw etc., as well as have a strong understanding of design principles, typography, color theory, and composition.
  • Communication skills: Graphic designers must be able to communicate effectively with clients and team members. They should be able to listen to and interpret feedback and incorporate it into their work
  • Time management: Graphic designers must be able to manage their time effectively to meet project deadlines. They should be able to prioritize tasks, work efficiently, and manage multiple projects simultaneously.
  • Attention to detail: Graphic designers must have a strong attention to detail to ensure that their designs are visually consistent and error-free
  • Adaptability: Graphic designers must be able to adapt to new trends, technologies, and design styles. They should be able to experiment with new techniques and approaches to stay current and innovative.
  • Technical knowledge: Technical support personnel must have a strong understanding of computer hardware, software, and networking concepts. They should be familiar with operating systems, office productivity software, and email applications, as well as basic troubleshooting techniques.
  • Customer service skills: Technical support personnel must have excellent customer service skills and be able to communicate technical information in a clear and understandable manner. They should be patient, friendly, and able to empathize with customers who may be frustrated or upset.
  • Problem-solving skills: Technical support personnel must be able to analyze and solve technical problems efficiently and effectively. They should be able to diagnose issues, research solutions, and implement fixes in a timely manner.
  • Multitasking: Technical support personnel must be able to handle multiple customer inquiries simultaneously while maintaining a high level of accuracy and attention to detail.
  • Time management: Technical support personnel must be able to prioritize tasks and manage their time effectively to meet customer needs and company service level agreements.
  • Documentation skills: Technical support personnel must be able to document customer issues and resolutions accurately and thoroughly. They should be able to maintain accurate records of customer interactions and support tickets.


Location: Alausa, Ikeja

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