Fashion Sales Associate

Sales & Revenue Growth:

• Proactively identify and onboard new customers, clients, and partners.
• Sell fabrics, trimmings, tailoring materials, customization services, jewelry, and ready-to-wear pieces.
• Engage fashion designers, creators, stylists, tailors, boutiques, and sewing enthusiasts.
• Drive both in-person and online sales (storefront, pop-ups, visits, DMs, WhatsApp, calls).
• Recommend products based on customer needs and confidently close sales.
• Meet and exceed monthly sales and customer acquisition targets.

Customer Experience:

• Deliver warm, knowledgeable, and professional customer interactions.
• Build strong customer relationships and encourage repeat business.
• Maintain up-to-date product knowledge (fabrics, trends, new arrivals, core stock).
• Track and convert leads into paying customers.
• Monitor customer feedback and sales insights.

Events & Activations:

• Execute pop-ups and fashion-related events and achieve event-specific sales targets.
• Actively approach passersby and convert interest into sales.
• Assist with merchandising and visual presentation at events.
• Promote brand awareness and drive business growth.

Operations & Merchandising:

• Maintain an attractive, well-organized hub floor.
• Ensure products are correctly displayed, labelled, and priced.
• Monitor stock levels and report fast-moving or low inventory.
• Receive, unpack, tag, and replenish stock.
• Contribute creative ideas for displays and merchandising.
• Work closely with teams to ensure smooth order fulfilment.
• Perform other related tasks that support sales and operational goals.

Performance Expectations:

• Monthly targets will be reviewed and may evolve as the business grows.
• Success will be measured by: new customers onboarded, monthly sales targets met, event sales performance, customer retention, and contribution to overall hub performance.

Requirements:

Essential:

• Some experience in retail, fashion, sales, marketing, or customer service (advantageous but not compulsory).
• Strong interpersonal, communication, and time management skills.
• Confident, friendly, and comfortable approaching new people.
• Interest in fashion, textiles, or creative industries.
• Willingness to work at pop-ups, events, and physical activations.
• Reliable, proactive, and eager to learn.
• Currently living in Lagos and able to commute easily to Surulere.
• Flexible availability including weekends, evenings, and public holidays.
• Ability to work independently and collaboratively while maintaining professional relationships.

Desirable

• Experience in styling, or fashion content creation.

Key Performance Indicator

Performance and targets will be reviewed monthly and may evolve as the business grows.

• Number of new customers onboarded weekly/monthly.
• Monthly Sales Targets met.
• Pop-up/event sales performance and brand representation standards.
• Customer retention and repeat purchase engagement.
• Contribution to overall hub performance and operational targets.

Benefits

• Base salary + Commission
• Performance incentives - High performers can earn ₦100,000–₦150,000/month
• Practical experience in fashion sales, marketing, and client acquisition
• Exposure to the Lagos fashion retail ecosystem
• Career growth opportunities in sales and business roles
• Hybrid work structure and dynamic, fast-paced environment

Location: Surulere, Lagos, Nigeria.

Remuneration: NGN 70,000.00 + Commission

Applications are reviewed on a rolling basis. This vacancy may close earlier once a suitable candidate is found.