Education Credential Specialist


Research, Teaching & Training

Unspecified NGN Confidential
1 month ago

Job Summary


Job Description/Requirements

The Opportunity


Having accurate admission requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.

What youâll be doing every day:

â Research the partner school program admission requirements info to build up the requirements database;
â Monitor and analyze the application results on a daily basis in order to keep the information database accurate and most up to date;
â Respond to requirements related inquiries from other teams/departments in a timely manner;
â Advise other teams/departments in the studentâs eligibility checking, international credential and transcripts reading to support the customerâs application journey;
â Investigate the feedback received from different stakeholders for continuous improvements on accuracy, efficiency and productivity;
â Research different education systems/curriculum to build up and maintain the knowledge database to keep the information accurate and most up to date;
â Build up and maintain the relationship with partner schools via different communication channels including virtual and/or in-office meetings, email conversations, training sessions, etc;

What you bring to the table:

â Knowledge of different country education systems other than Canada and US;
â 1-2 years of related practical experience in international students application process and/or education credential evaluation;
â Excellent adaptability to work under pressure in a fast-paced and in-demanding environment, deliver work with high quality and meet tight deadlines;
â Strong skills in multitasking, task prioritization, and attention to detail;
â Highly developed interpersonal and communication skills and ability to respond and problem solve with tact, diplomacy, discretion and professionalism;
â Ability to work both independently and with a team in either remote or in-office environment;
â Experience using Google, Jira ticketing system, etc;
â Minimum Associates Degree (Bachelor Degree preferred);
â Reading and speaking proficiency in a language other than English is an asset.

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