Education Credential Specialist

The Opportunity

:

Having accurate admission requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.

What youâll be doing every day:

â Research the partner school program admission requirements info to build up the requirements database;
â Monitor and analyze the application results on a daily basis in order to keep the information database accurate and most up to date;
â Respond to requirements related inquiries from other teams/departments in a timely manner;
â Advise other teams/departments in the studentâs eligibility checking, international credential and transcripts reading to support the customerâs application journey;
â Investigate the feedback received from different stakeholders for continuous improvements on accuracy, efficiency and productivity;
â Research different education systems/curriculum to build up and maintain the knowledge database to keep the information accurate and most up to date;
â Build up and maintain the relationship with partner schools via different communication channels including virtual and/or in-office meetings, email conversations, training sessions, etc;

What you bring to the table:

â Knowledge of different country education systems other than Canada and US;
â 1-2 years of related practical experience in international students application process and/or education credential evaluation;
â Excellent adaptability to work under pressure in a fast-paced and in-demanding environment, deliver work with high quality and meet tight deadlines;
â Strong skills in multitasking, task prioritization, and attention to detail;
â Highly developed interpersonal and communication skills and ability to respond and problem solve with tact, diplomacy, discretion and professionalism;
â Ability to work both independently and with a team in either remote or in-office environment;
â Experience using Google, Jira ticketing system, etc;
â Minimum Associates Degree (Bachelor Degree preferred);
â Reading and speaking proficiency in a language other than English is an asset.