Account Officer
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Immediate Start
Job summary
We are looking for an Account Officer to support our Sales team and provide quality customer service. Account Officer responsibilities include preparing sales proposals, updating internal databases with client and contract details and conducting market research.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
No Experience/Less than 1 year
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Craft new sales proposals and contract renewals
- Schedule product demos
- Contact customers via email or phone to answer queries or retrieve information about their accounts
- Update internal databases (CRM) with account details
- Perform back-office sales tasks to support Account Executives as needed
- Research market trends and competition
- Create reports on sales and marketing campaigns
- Maintain digital and physical records of invoices and contracts
- Address payment issues
- Identify new revenue prospects
Requirements:
- Experience in customer service roles is a plus
- Good verbal and written communication skills
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