Customer Service & Support Jobs in Nigeria
With 166 current job vacancies, the customer service and support sector presents a steady array of opportunities for job seekers. Openings are diverse and include roles such as Customer Service Representative, Customer Service Officer, and Sales Representative, providing a range of functions for prospective employees. This field also includes some remote opportunities, offering flexibility for those seeking to work from home.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, reflecting the market's competitive nature for customer service and support positions. Senior roles can earn upwards of NGN 250,000, offering an attractive incentive for experienced professionals. Common benefits often include health insurance, transport allowances, and opportunities for career advancement.
Skills & experience
A HND is the most common requirement, with degree also accepted, reflecting the educational standards employers expect. Strong skills in communication and interpersonal skills are essential, as these roles require clear communication and effective problem-solving abilities. Most roles ask for 1 year of experience, with some requiring 2 years. Job opportunities are primarily at entry level, providing a broad entry point for new workers.
Key responsibilities & tasks
Junior roles typically involve direct interaction with customers, handling inquiries, resolving complaints, and processing orders efficiently. These roles focus on maintaining a high level of customer satisfaction and delivering prompt assistance. In contrast, senior roles are responsible for overseeing customer service teams, developing strategies to enhance service delivery, and analysing customer feedback to drive improvements across the department.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Employers such as E-direct are notable for their active hiring in this sector. While there is a range of hiring industries, the demand for customer service roles is evenly split across various companies, ensuring diverse employment options for job seekers.
Capinta Consult Limited
Customer Service & Support
1 month ago
A reputable Cosmetics Mall located on Abuloma Road, Port Harcourt, is seeking an Experienced Female Supervisor to oversee daily business operations, coordinate staff activities, and ensure excellent customer service. The ideal candidate must possess strong leadership and administrative skills, be highly organized.
1 month ago
The Laundry Attendant is responsible for washing, drying, ironing, folding, and organizing hotel linens, towels, uniforms, and guest laundry. The role ensures all laundry items are cleaned to the highest standard, handled with care, and delivered promptly while maintaining a clean, safe, and organized laundry.
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Customer Service & Support
1 month ago
We are seeking a professional and customer-focused Customer Service Representative to deliver exceptional customer experiences by responding to inquiries, resolving complaints, and maintaining positive client relationships. The successful candidate must possess excellent communication skills and a passion for customer satisfaction.
Kenex Konsults International
Customer Service & Support
1 month ago
The Waitress is responsible for providing exceptional customer service by welcoming guests, taking food and beverage orders, serving meals promptly, and ensuring a pleasant dining experience. The role involves maintaining cleanliness in the dining area, handling customer inquiries professionally, processing payments where required.
Sunlite Digital Concept
Customer Service & Support
1 month ago
Marketing Manager is responsible for developing and executing marketing strategies that increase brand awareness, attract customers, and drive business growth. They oversee marketing campaigns, manage budgets, conduct market research, analyze consumer trends, and collaborate with sales and other departments to achieve organizational goals.
Kapolite Care Home Limited
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Kapolite Care Home Limited
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a ...
Smart Grace Business Enterprise
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
Queenest Recruitment & Support Agency
Customer Service & Support
1 month ago
We are looking for a dedicated and detail-oriented Laundry Staff to join our team in Lekki Phase 1. The successful candidate will be responsible for handling garment washing processes, ensuring clothes are cleaned, treated, and cared for according to company standards.
Onpab Limited
Customer Service & Support
1 month ago
Onpab Limited is seeking a smart, organized, and customer-focused Front Desk Officer to serve as the first point of contact for clients and visitors. The ideal candidate will be responsible for managing front desk operations, responding to enquiries, supporting administrative activities, and delivering an exceptional customer exp
R & R
Customer Service & Support
1 month ago
We are hiring a responsible, eloquent, and dedicated Customer Service Representative who will attend to walk-in and online customers professionally.
Jomav Homes
Customer Service & Support
1 month ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Jomav Homes
Customer Service & Support
1 month ago
We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In this role, you will handle inquiries, resolve issues, and provide accurate information about our products and services. The ideal candidate is customer-focused, adaptable, and thrives in a fast-paced environment.
Skin Food Organic
Customer Service & Support
1 month ago
We are looking for a detail-oriented & reliable associate to join our growing team. In this role, You will play a critical role in ensuring every customer receives the correct products in excellent condition & on time. If you enjoy working in a fast-paced environment, have strong attention to detail, & take pride in accuracy, then this is for you.
Irecharge Tech Innovations Ltd
Customer Service & Support
1 month ago
The role oversees customer service operations, complaint resolution, service quality, team performance, and continuous process improvement while driving customer satisfaction, operational efficiency, and compliance with CBN consumer protection guidelines and internal policies.
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