Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking to hire for the role of a Sales Rep
M.Green Ventures Limited
Customer Service & Support
1 month ago
We are looking for a professional and friendly Customer Service Representative to handle customer inquiries, provide product or service information, resolve complaints, and maintain positive customer relationships.
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Tectainet Ltd
Customer Service & Support
1 month ago
This is a full-time, on-site Customer Service Representative role based in Lagos. The Customer Service Representative will respond to customer inquiries via phone, email, chat, and in person, providing clear, accurate, and timely information about Tectainet’s products and services. Responsibilities include resolving customer issues
R & R
Customer Service & Support
1 month ago
We are hiring a dedicated, eloquent and professional customer service representative that will serve as the first point of contacts for clients, attendees and partners, before, during and after events
R & R
Customer Service & Support
1 month ago
We are seeking a responsible and eloquent Customer service representative that will respond promptly to online inquiries via WhatsApp, Instagram, and other platforms
Olorunishola & Co Limited
Customer Service & Support
1 month ago
Training Consultant responsibilities include identifying skills and knowledge gaps, developing instructional material and organizing learning activities. To be successful in this role, you should have experience with various training methods, including e-learning and coaching, and be able to keep trainees engaged with interactive sessions, like out
Jennys Glow Skincare Enterprise
Customer Service & Support
1 month ago
The Cashier is responsible for processing customer transactions accurately, handling payments, issuing receipts, and providing excellent customer service. The role also involves maintaining accurate sales records, balancing cash transactions, and ensuring a smooth and professional checkout experience for customers
Gradely.NG
Customer Service & Support
1 month ago
As a Customer Success Associate at Gradely, you will be the primary point of contact for our parents.
1 month ago
We are seeking a proactive and customer-focused Customer Service Agent to join our team. The ideal candidate should have 1–2 years of experience in customer support or customer service roles, with strong communication and problem-solving skills. Experience working in a betting or gaming company will be an added advantage.
1 month ago
Our client is looking for a reliable, sharp-eyed Clothes Sorter to join our laundry team here in Abraham Adesanya, Lekki. Because you are the very first person to handle the clothes when they come in, you are the gatekeeper of our quality.
Hire Express International Limited
Customer Service & Support
1 month ago
A real estate company is seeking a professional and customer-focused Customer Service Officer to handle enquiries and ensure an excellent customer experience.
1 month ago
The Front Desk Officer serves as the first point of contact for visitors, clients, and staff.
1 month ago
iLOTBET is seeking a proactive and customer-focused Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for delivering excellent customer support while ensuring a seamless experience for our users across multiple communication channels. This is a full time-onsite role.
Surface Engineering Construction Limited
Customer Service & Support
1 month ago
We are hiring an HMO Customer Service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.
Capinta Consult Limited
Customer Service & Support
1 month ago
We’re looking for a Chat Moderator to manage text-based conversations with users in a professional and engaging manner. You’ll handle multiple chats at once, respond promptly, and ensure a positive user experience while following platform guidelines. The role requires discretion, strong written communication, and the ability to work
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a proactive and customer-focused Sales/Store Assistant to support daily store operations. The ideal candidate will be responsible for attending to walk-in customers, processing orders, and ensuring accurate sales records, while also coordinating dispatch for out-of-Lagos deliveries.
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