Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a creative and strategic Social Media Manager to lead the online presence of our gift brand. The ideal candidate will design and execute social media campaigns that drive brand awareness, engagement, and sales, while reflecting the unique personality of our brand.
Downtown Grill Nigeria
Customer Service & Support
1 month ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
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Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking a smart, customer-focused, and proactive Customer Service Representative to join our team. The ideal candidate will serve as the first point of contact for customers, providing exceptional service by responding to inquiries, resolving complaints, processing orders, and ensuring a positive customer experience while support
Whip-Smart Service Providers Limited
Customer Service & Support
1 month ago
We are seeking to hire for the role of Sales Associate in a kid items store
R & R
Customer Service & Support
1 month ago
A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers, resolving inquiries, complaints, and issues to ensure a positive customer experience.
R & R
Customer Service & Support
1 month ago
A Customer Service Representative (Events) is the front-line point of contact for attendees, clients, or vendors before, during, and after an event handling inquiries, resolving issues on-site, and making sure guests have a smooth experience.
Royal Resource Management
Customer Service & Support
1 month ago
We are looking for a smart, energetic, and highly presentable Female Inspection Officer to join our growing real estate team in Abuja. This role is ideal for someone who enjoys meeting people, inspecting properties, creating engaging content, and supporting property sales. If you are confident, proactive, and love working both in the field a ...
Hitouch Consultancy LTD
Customer Service & Support
1 month ago
Hitouch Global Ltd is looking for a dynamic and articulate educational consultant to join their team in Abuja & Lagos. In this role, you will be responsible for counselling and guiding students through their academic journeys and navigating study-abroad pathways. The position is open to candidates with a degree who possess excellent communicati ...
Downtown Grill Nigeria
Customer Service & Support
1 month ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Downtown Grill Nigeria
Customer Service & Support
1 month ago
We're looking for a smart, friendly, and customer-oriented Customer Support Representative to join our takeout restaurant team.
Yeson Management Co. Ltd
Customer Service & Support
2 months ago
We are a technologically advanced and strong Chinese tissue manufacturing company and are now recruiting several Chinese translators who are fluent in Chinese and Nigerian English.
IDP Education Ltd
Customer Service & Support
Today
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