Full time customer service & support Jobs in Nigeria
Full Time Customer Service & Support Jobs in Nigeria
In the realm of customer service & support full-time jobs, there are currently 157 available listings. The demand appears moderate, offering a range of opportunities for job seekers. Common roles within this sector include positions such as Customer Service Representative, Customer Service Officer, and Receptionist, which cater to the varied needs of different organisations.
Salary & Benefits
Salaries for customer service & support full-time positions include a range from the NGN 70,000 - 150,000 band to higher levels like NGN 250,000 - 400,000. Most positions sit within the NGN 70,000 - 150,000 band, which is typical for entry-level roles. However, senior roles in the field can reach up to NGN 250,000 - 400,000, providing substantial earning potential. Common benefits in these positions may include health insurance, paid time off, and opportunities for professional development.
Skills & Experience
A degree is the most common requirement for roles in customer service & support, with OND also accepted by many employers. Employers also look for candidates skilled in communication, problem-solving, and attention to detail, as these skills are crucial for effective customer interactions. Experience levels tend to vary, but many positions require 2 years, with some specifying the need for 1 year. The majority of listings are for entry level roles, offering a foothold for those entering the workforce.
Key Responsibilities & Tasks
Junior or entry-level roles in customer service & support typically involve responding to customer queries and inquiries, ensuring a satisfactory resolution to their issues. These roles often require skilled practitioners in effective communication and problem-solving. Senior roles may involve overseeing customer service teams, developing and implementing service procedures, and liaising with other departments to improve service delivery and efficiency. Such positions usually demand a higher level of expertise and responsibility.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (15% of listings), retail, fashion & FMCG (15%), and healthcare (11%). Notable employers in the field are R & R, Kenex Konsults International, and E-direct. Recruiting efforts are fairly diverse, with listings spread across various industries and several employers showing a significant level of hiring activity. This suggests a balanced demand across different sectors for customer service roles.
1 month ago
We are hiring a proactive, well-experienced, and eloquent Recovery officer who will work in our prestigious company, to follow up with clients on overdue payments through calls, messages, and emails.
Capinta Consult Limited
Customer Service & Support
1 month ago
We’re hiring a Sales Representative to drive gym membership sales and build strong client relationships. You’ll handle inquiries, conduct tours, and turn prospects into active members while maintaining excellent customer service.
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R & R
Customer Service & Support
1 month ago
We are hiring a responsible customer service representative who will attend to customers via phone, email, social media, and walk-in inquiries
CoreHR Consulting
Customer Service & Support
1 month ago
A growing travel and tourism company in Lagos is looking for a Social Media Manager to lead its digital presence and drive client acquisition through online channels. This role covers content strategy, social media management, paid digital advertising, and basic content production.
Staffora Global
Customer Service & Support
1 month ago
Our client is looking for a Customer Service Officer to be the face and voice of their company. Your main job is handling customer enquiries, calls, and social media DMs while ensuring every guest leaves happy. You’ll also jump in to support the floor team during rush hours. Full drink-making training will be provided.
Fortune House Network Limited
Customer Service & Support
1 month ago
We’re looking for a strategic and detail-oriented User Operations Manager (sports betting)to analyze market trends and generate actionable insights within the sports betting industry. The ideal candidate should have hands-on knowledge of betting platforms, user behavior, promotions, and gaming operations across top betting brands.
StyledByLayo
Customer Service & Support
1 month ago
We are hiring a proactive and focused customer service officer with proven experience in the fashion and lifestyle industry to join our team (AllureBySBL) in Lagos. If you enjoy communicating clearly, solving problems, and making customers feel valued, we'd love to meet you. Proximity to Lekki and the ability to use social media tools are added ...
Dass Stores Venture
Customer Service & Support
1 month ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
E-Hotels Transit Bnb Limited
Customer Service & Support
1 month ago
We are seeking a professional and friendly Receptionist to be the first point of contact for our organization. The ideal candidate will provide exceptional customer service by welcoming visitors, managing incoming communications, and supporting daily administrative operations. This role requires excellent communication skills, strong organizati ...
1 month ago
We are looking for an HMO receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.
1 month ago
We are looking for a talented and creative Female Hairstylist to join our team. The ideal candidate will be passionate about hair care and styling, with the ability to deliver exceptional services such as cutting, colouring, and treatments. She will consult with clients to understand their preferences, recommend suitable styles, and stay update ...
Siemens Energy
Customer Service & Support
Yesterday
TON Corporate Services
Customer Service & Support
Yesterday
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