Immediate Start
1 month ago
Job Summary
We are seeking a dynamic and results-driven Team Lead to join our growing organization. The ideal candidate will be responsible for overseeing a team of sales and service professionals, driving revenue growth, and ensuring an exceptional client experience in a fast-paced, performance-oriented environment.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Lead, supervise, and support a team of client-focused professionals to achieve individual and team performance targets
- Design and execute strategic sales initiatives aimed at increasing revenue and expanding client base
- Provide mentorship, training, and regular performance evaluations to build a high-performing team
- Ensure high levels of customer satisfaction by resolving inquiries and concerns professionally and efficiently
- Monitor key performance indicators, analyze market trends, and generate actionable insights for continuous improvement
- Foster collaboration across departments to support operational efficiency and client service excellence
Requirements:
- Minimum of 1-3 years experience in a client-facing role within an Insurance or related industry, with at least 1 year in a supervisory or leadership capacity
- BSc/HND in any related field.
- Demonstrated success in meeting or exceeding sales targets and driving business growth
- Strong leadership and people management skills with the ability to inspire and guide a team
- Excellent communication, interpersonal, and problem-solving abilities
- Proficient in analyzing performance data and market trends to inform strategic decisions
- Excellent problem-solving and decision-making abilities.
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