Sales Assistant

Responsibilities:

• Greet and assist customers in a friendly and professional manner, ensuring a welcoming and positive shopping experience.
• Provide accurate product knowledge and personalized recommendations to support informed purchasing decisions.
• Process transactions accurately using the point-of-sale (POS) system, handling cash, card, and digital payments in line with company procedures.
• Maintain visual merchandising standards by ensuring shelves are fully stocked, displays are organized, and promotional materials are current.
• Monitor inventory levels, support stock replenishment, and participate in scheduled stock counts.
• Handle customer inquiries, exchanges, and returns in accordance with store policies.
• Send personalized thank-you messages to customers after their store visit to strengthen client relationships.
• Maintain an updated client purchase calendar, particularly tracking diffuser purchases to facilitate timely refill reminders.
• Collaborate with the Social Media Manager to create engaging content and support an active, consistent, and professional social media presence for the company.
• Stay informed about product updates, promotions, and brand campaigns to effectively communicate key information to customers.
• Work collaboratively with team members to achieve sales targets and ensure smooth daily operations.
• Support opening and closing procedures, including cash handling and reconciliation.
• Prepare and submit a weekly report in the stipulated format to the Managing Director every Tuesday.

Requirements:

• Minimum 1 year of experience
• Minimum of a BSc.