Duties and Responsibilities of Receptionist:
Receptionists need to have an ear to the ground and be aware of everything that’s going in an organisation, from knowing which important meetings will be taking place to coordinating deliveries and organising travel arrangements for staff. You’ll also often be the first person that employees and potential clients see, so you’re always representing the company.
A receptionist’s daily tasks will involve:
- Meeting and greeting clients
- Booking meetings
- Arranging couriers
- Keeping the reception area tidy
- Answering and forwarding phone calls
- Screening phone calls
- Sorting and distributing post.