Receptionist
Job summary
The Receptionist is the first point of contact for guests and plays a critical role in delivering a premium hospitality experience. The role involves guest check-in/check-out, bookings, customer service, and front desk administration.
Job descriptions & requirements
Responsibilities:
- Welcome and attend to guests professionally.
- Manage guest check-in and check-out procedures.
- Handle bookings, inquiries, and reservations.
- Coordinate with housekeeping and operations teams.
- Handle complaints courteously and efficiently.
Requirements:
- Prior experience in hospitality or customer service is an advantage.
- Good communication and interpersonal skills.
- Presentable, polite, and professional.
- Basic computer literacy.
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