Property Manager – Shortlet Apartment

Responsibilities:

• Property Marketing: Create compelling listings for short-term rentals on platforms such as Airbnb and VRBO. Develop appealing descriptions and use high-quality photos to attract potential guests.
• Guest Communication: Manage all communications with guests before, during, and after their stay. Respond to inquiries, provide check-in details, and address any issues promptly.
• Booking Management: Oversee the booking process, manage calendars to prevent double bookings, and adjust rates based on demand.
• Cleaning and Maintenance Coordination: Ensure properties are cleaned and maintained between guest stays. Schedule and coordinate repairs and routine maintenance.
• Check-in and Check-out Procedures: Establish and oversee efficient check-in and check-out processes, including self-check-in options or in-person greetings.
• Compliance and Regulations: Ensure properties adhere to local laws and regulations, including licensing and safety requirements.
• Property Condition Monitoring: Conduct regular inspections to ensure the property remains in excellent condition and address maintenance issues proactively.
• Guest Reviews and Feedback Management: Encourage guests to leave reviews and respond to feedback to enhance the property's online reputation.
• Emergency Handling: Be available to manage emergencies or urgent issues during guest stays.
• Inventory Management: Monitor and manage necessary supplies such as linens, toiletries, and kitchen essentials.
• Relationship Building: Cultivate positive relationships with guests to encourage repeat bookings and positive word-of-mouth referrals.
• Financial Management: Assist with rent collection, track expenses, and provide financial reports to property owners.
• Property Upkeep and Improvements: Evaluate properties for potential improvements or upgrades to enhance guest experiences and increase value.

Requirements:

• A minimum qualification of a Bachelor’s degree, HND, or equivalent in Real Estate, Business Administration, Hospitality Management, or a related field.
• 1-2 years of experience in property management, real estate, or a related role is preferred.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using property management and marketing platforms.
• Ability to work independently and manage multiple tasks concurrently.
• Attention to detail and a proactive approach to problem-solving.

Location: Lagos Island

Remuneration: NGN 125,000 -150,000 Monthly

Start Date: 1st May 2025

If you are a proactive individual with a passion for administrative excellence, we invite you to apply and become an integral part of our team.