Front Desk

Responsibilities:

• Guest Reception: Greet visitors and clients with a friendly, positive attitude, ensuring a professional and welcoming first impression.
• Phone Management: Answer incoming calls, direct calls to the appropriate departments, and provide general information.
• Appointment Scheduling: Manage appointment scheduling, confirmations, and cancellations efficiently.
• Administrative Support: Perform basic clerical tasks such as filing, data entry, and maintaining office supplies.
• Customer Service: Address inquiries, resolve complaints, and provide assistance to clients as needed.
• Security and Check-in: Ensure that security procedures are followed (i.e., visitor log-in, checking ID badges, etc.).
• Maintain Front Desk Area: Keep the front desk and reception area tidy and organized.

Requirements:

• High school diploma or equivalent required (Associate’s or Bachelor’s degree is a plus).
• Prior experience in a customer service or front desk role is preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite and phone systems.
• Ability to multitask and handle a high-volume environment with professionalism.
• Strong organizational skills and attention to detail.
• Positive attitude, dependable, and a team player.