Facility Coordinator

Responsibilities:

• Plan and coordinate all installations (telecommunications, heat, electricity, etc.) and refurbishments
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Inspect buildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and strive to minimize costs
• Supervise all staff facilities staff (custodians, technicians, groundskeepers, etc.) and external contractors
• Control activities like parking space allocation, waste disposal, building security, etc.
• Allocate office space according to needs
• Handle insurance plans and service contracts Keep financial and non-financial records
• Perform analysis and forecasting
• Receive daily incoming work orders, faxes, and/or mail and ensure proper distribution internally and externally.
• Distribute work orders to ensure all work orders are actioned according to their level of response as defined by SLAs and KPIs.
• Maintain all documentation in line with company policy and filing requirements.
• Meet with customers and assist with the resolution of client complaints.
• Be a key support staff member as required for the Facility Management Team. Knowledge, Skills Experience, and Competencies

Requirements:

• HND/BSc in Estate Management, Mechanical Engineering, or any engineering degree.
• Minimum of 2 - 4  years of proven work experience 
• Advanced customer service experience
• Proficient in Microsoft Office suite programs
• Excellent communicator in written or spoken English
• Flexible and motivated member of the team.
• Analytical thinking.