Responsibilities:

• Deploy ATMs to branches, offsite locations, BOF, and e-Branches bearing in mind accessibility, availability, and visibility  
• Ensure continuous availability of ATM in line with the Bank’s 24x7 operations. 
• Liaise with Vendors and Suppliers to Conduct Proof of Concept Testing for all new automated teller machines and solutions. 
• Drive and act as the primary contact for all Testing Activities involving ATM-specific and related software and hardware enhancements. 
• Arrange User Training, Manuals, and Guides for all ATM applications for branch users.
• Engage in weekend/holiday duties when assigned.

KEY PERFORMANCE INDICATORS:

• All Deliverables should be On Time, Within Budget, and Strictly in accordance with  Specifications. 
• Monthly production of trend analysis on capacity utilization (recommend and  advise supervisor of potential capacity problems)
• Resource person for all ATM deployments
• Preparation and update of the procedure and user manuals for effective operation.
• Preparation and update of activity checklist for ATM installation. 
• Availability of procedure and user manuals for effective operation. 
• Effectively performing a backup role
• Visit prospective Offsite locations
• Review and update ATM deployment plan for the financial year.
• Ensure newly delivered ATMs are well stocked and accounted for in the Warehouse.
• Track deployment of new ATMs in transit to locations 
• Do justification for new ATMs when required.
• Envelope deposit deployment
• Increase in transaction Value/Volume on envelope deposit solution

JOB REQUIREMENTS 

• Must not be older than 34 years,
• Minimum education level – A good first degree in any discipline 
• A minimum of six(6) years’ experience in a bank/financial institution with the last  Four(4) in e-business and ATM Knowledge and technology trend.

Knowledge:

• E-Business Technology trends
• Managerial skills
• ATM Business knowledge
• Customer service/relationship management
• Business Environment/Industry Analysis
• Financial Analysis

SKILLS/COMPETENCIES:

• Interpersonal Communication Skills (Oral & written)
• Fieldwork and support
• Computer appreciation
• Leadership / Influence
• Team building / Conflict management skills
• Coaching and Training
• Organization and coordination skills

Working Conditions/Tools:

• Test ATM for UAT & Troubleshooting
• SQL for report generation
• Position (FEP)
• Switch Portal 
• Intra mail and CUG lines
• Manage Engine (ME)