- Deploy ATMs to branches, offsite locations, BOF, and e-Branches bearing in mind accessibility, availability, and visibility
- Ensure continuous availability of ATM in line with the Bank’s 24x7 operations.
- Liaise with Vendors and Suppliers to Conduct Proof of Concept Testing for all new automated teller machines and solutions.
- Drive and act as the primary contact for all Testing Activities involving ATM-specific and related software and hardware enhancements.
- Arrange User Training, Manuals, and Guides for all ATM applications for branch users.
- Engage in weekend/holiday duties when assigned.
KEY PERFORMANCE INDICATORS:
- All Deliverables should be On Time, Within Budget, and Strictly in accordance with Specifications.
- Monthly production of trend analysis on capacity utilization (recommend and advise supervisor of potential capacity problems)
- Resource person for all ATM deployments
- Preparation and update of the procedure and user manuals for effective operation.
- Preparation and update of activity checklist for ATM installation.
- Availability of procedure and user manuals for effective operation.
- Effectively performing a backup role
- Visit prospective Offsite locations
- Review and update ATM deployment plan for the financial year.
- Ensure newly delivered ATMs are well stocked and accounted for in the Warehouse.
- Track deployment of new ATMs in transit to locations
- Do justification for new ATMs when required.
- Envelope deposit deployment
- Increase in transaction Value/Volume on envelope deposit solution
- Must not be older than 34 years,
- Minimum education level – A good first degree in any discipline
- A minimum of six(6) years’ experience in a bank/financial institution with the last Four(4) in e-business and ATM Knowledge and technology trend.
- E-Business Technology trends
- Managerial skills
- ATM Business knowledge
- Customer service/relationship management
- Business Environment/Industry Analysis
- Financial Analysis
- Interpersonal Communication Skills (Oral & written)
- Fieldwork and support
- Computer appreciation
- Leadership / Influence
- Team building / Conflict management skills
- Coaching and Training
- Organization and coordination skills
- Test ATM for UAT & Troubleshooting
- SQL for report generation
- Position (FEP)
- Switch Portal
- Intra mail and CUG lines
- Manage Engine (ME)