Account Manager

Anonymous Employer

Job Summary

Responsible for Sales/Sales Management for both new business development and management and growth of business in existing clients. Develop relationships with customers for future development. Maintain the strength of the brand's image and quality when interacting with Customer.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

PRINCIPAL ACCOUNTABILITIES/OBJECTIVES:

  • Identify sales prospects
  • Prospects aggressively and develops new customers through networking, referrals, company lead generation, and cold calling and follow-up appropriately to obtain appointments.
  • Identify new business and ways to increase revenue share within existing accounts.
  • Monitor account performance and ensure that the set targets are met.
  • Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
  • Manage the customer relationship for assigned accounts and develop a revenue stream
  • Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
  • Monitor account performance and ensure that the set targets are met.
  • Prepare necessary reports (RFP's, Metrics, Periodic Business Reviews) and maintain them in the company database.  Provide monthly reporting of revenue intake and closed sales to BDG General Manager.
  • Maintain complete customer files and maintain appropriate customer and prospect information into the company contact management database.

COMMUNICATIONS AND WORK RELATIONSHIPS:

  • Demonstrate ability to interact and cooperate with all company employees.
  • Build trust, value others, communicate effectively and politely with mutual respect
  • Maintain professional internal and external relationships that meet the company’s core values.
  • Proactively establish and maintain effective working team relationships with all other departments.
  • Have a good understanding of customer and market dynamics and requirements.

Knowledge, Skills, Experience, and Competency requirements:

  • Must have a good University degree or HND in Electronic/Electronics or Telecommunications Engineering (minimum of Second Class or equivalent)
  • Excellent interpersonal skills
  • Excellent communication skills
  • Must be energetic, honest, and reliable

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