Full time Customer Service & Support Jobs in Lagos
Exploring full-time customer service and support jobs in Lagos reveals a steady demand with 104 current job vacancies. Notable roles include Customer Service Representative, Customer Service Officer, and Customer Care Representative. The array of opportunities reflects diverse possibilities for individuals seeking employment in this field.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month, providing insights into expected earnings for customer service & support roles in Lagos. Senior roles can earn upwards of NGN 250,000, attracting those with more experience to take on higher responsibility positions. Common benefits may include health care packages, retirement plans, and enhanced career development programs.
Skills & experience
Within customer service & support roles, a HND is the most common requirement, with OND also accepted. Prospective employees are often expected to have essential soft skills such as communication and interpersonal skills, which are crucial for effective communication and resolving customer queries. Most roles ask for 1 year of experience, with some requiring 2 years of experience, reflecting a need for both experienced professionals and those at the entry level. Positions are predominantly at entry level, catering to new entrants in the field and young professionals eager to make their mark.
Key responsibilities & tasks
Junior roles typically involve handling incoming calls, resolving customer inquiries, and providing product and service guidance to ensure client satisfaction. These tasks require good communication skills and the ability to manage multiple inquiries efficiently. Senior roles are responsible for managing team performance, setting strategic objectives, and developing policies to improve customer service processes. They may also be involved in training junior team members, ensuring that high standards of service are maintained across the board.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and banking, finance & insurance. Specific employers actively pursuing candidates include E-direct. The listings are spread across several industries, with no single industry overwhelmingly dominating the job market for customer service and support roles.
1 week ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Ify Klozet & Fashion
Customer Service & Support
4 days ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
This action will pause all job alerts. Are you sure?
Mountain Investment & Securities Ltd
Customer Service & Support
1 week ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
Anonymous Employer
Customer Service & Support
2 weeks ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
3 weeks ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Emador Nigeria Integrated Resources
Customer Service & Support
Yesterday
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
Queenest Recruitment & Support Agency
Customer Service & Support
Yesterday
We are looking for a hardworking and customer-friendly Server/Shop Assistant to join a restaurant team in Shomolu. The ideal candidate should be neat, respectful, attentive, and willing to work in a fast-paced restaurant environment.
Sabeni inter-connect calls limited
Customer Service & Support
Yesterday
We are seeking to hire a Customer Care Operator to join our team.
Geoinfotech Resources Limited
Customer Service & Support
Yesterday
The Customer Service Representative is responsible for delivering exceptional customer support by serving as the first point of contact for clients and prospective customers. The role involves responding to enquiries, resolving complaints, maintaining strong customer relationships, and ensuring a seamless customer experience while supporting th ...
Dariola Foods And Logistics Ltd
Customer Service & Support
4 days ago
We are looking for an experienced cargo operations coordinator with strong knowledge of the cargo business and the ability to lead and coordinate daily operations. The ideal candidate will coordinate the warehouse assistants and give daily report of the day's work.
Bluewave New Energy Technology
Customer Service & Support
4 days ago
As the Call Center Officer, you are responsible for overseeing the call centre operations. Your focus will be on verifying customer information, coordinating with cross-functional teams, and achieving a 25% conversion rate of potential clients
Bluewave New Energy Technology
Customer Service & Support
4 days ago
The Call Center & Sales Support Supervisor will oversee both outbound sales operations and after-sales customer support. This role aims to drive revenue growth through efficient lead conversion, customer engagement, and strong coordination between the sales, marketing, and service teams.
Foteino Talento
Customer Service & Support
5 days ago
The customer service officer will ensure the delivery of exceptional customer service by responding to inquiries, resolving complaints, providing accurate order updates, and ensuring a seamless customer experience across in-store and online channels.
Hse of Tmsosraya
Customer Service & Support
6 days ago
House of TM Soraya is looking for a polished, warm, and professional Female Front Desk Representative to be the first point of contact for our clients and visitors. We are looking for someone who understands hospitality, client experience, and professional service, and can confidently represent us
Lead Enterprise Support Company
Customer Service & Support
6 days ago
The Head of Unit – Call Centre is responsible for providing strategic and operational leadership to the Call Centre. The role ensures the delivery of high-quality, timely, and empathetic customer service to enrollees, providers, corporate clients, and other stakeholders through efficient call handling and effective team management.
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .