Customer Service Representative
Easy apply
New
Job summary
We are seeking to hire a Customer Service Representative who is responsible for assisting customers by answering questions, resolving complaints, processing orders, and providing information about products or services. They communicate through phone, email, chat, or in person to ensure customer satisfaction.
Min Qualification:
OND
Experience Level:
Internship & Graduate
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Providing excellent customer support.
- Responding to enquiries, resolving complaints, processing customer requests, and maintaining positive relationships with clients.
- Strong communication and problem-solving skills, patience, professionalism, and the ability to work effectively under pressure.
Requirements:
- Minimum qualification of OND.
- 0-1 year of previous experience in a similar role.
- Candidates should also be customer-focused, organized, attentive to detail, and able to represent the organisation positively.
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