Front Desk Representative

Responsibilities:

• Welcome and attend to clients and visitors in a warm, polished, and professional manner.
• Manage the front desk, calls, appointments, inquiries, and visitor records.
• Provide a seamless and memorable client experience from arrival to departure.
• Coordinate client visits, showroom/experience space appointments, and meetings.
• Handle inquiries and direct them appropriately to the relevant team.
• Maintain the presentation and orderliness of the reception and experience space.
• Support the Sales/Experience team with client follow-ups and administrative tasks.
• Maintain a high level of confidentiality and professionalism at all times.

Requirements:

• Female, presentable, confident, and well-spoken.
• Experience in hospitality, luxury retail, interior design, architecture, or a similar client-facing environment is an advantage.
• Strong communication and interpersonal skills.
• Good customer service and relationship-management skills.
• Ability to remain calm, organised, and professional under pressure.
• Good knowledge of Microsoft Office and basic administrative tools.
• Previous front desk, concierge, receptionist, lifestyle, or customer experience experience is preferred.
• Proximity to Victoria Island is an advantage

Remuneration: NGN 170,000 and above, depending on experience

Location: Victoria Island, Lagos