Immediate Start
1 month ago
Job Summary
The Travel Consultant is responsible for assisting clients with their travel plans, including booking flights, hotels, visa, and coordinating various travel-related services. This role requires excellent customer service skills, attention to detail, and a passion for travel. He/she will work closely with clients for hassle-free experiences.
- Minimum Qualification : Others
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Respond to all inquiries regarding booking of travel reservations
- Address client inquiries, concerns, and requests promptly and professionally via phone, email, or in-person meetings.
- Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.
- Promote travel packages, deals, and special offers to clients to maximize sales and revenue.
- Ensure compliance with all relevant travel regulations, company policies, and industry standards.
- Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, tours, and other travel services.
- Provide expert advice and recommendations to clients based on their travel preferences, budgets, and objectives.
- Make reservations, issue tickets, and manage travel itineraries.
- Ensure clients have all necessary travel documents, including passports, visas, and travel insurance.
- Cross-selling Peninsula Travel products.
Requirements:
- Minimum of 1 year experience is required
- Must have great communication and interpersonal skills
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