Social Media Specialist
Best Technologies Ltd
Marketing & Communications
Job Summary
Are you a social media native who instinctively knows what makes content go viral and communities thrive? Best Technologies Limited is seeking a dynamic Social Media Specialist to build engaged online communities, create scroll-stopping content, and drive meaningful interactions for our clients across all major platforms.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
- Develop and execute comprehensive social media strategies aligned with client objectives
- Create, curate, and schedule engaging content across Facebook, Instagram, Twitter, LinkedIn, TikTok, and emerging platforms
- Write compelling copy that drives engagement, clicks, and conversions
- Experience in running social media ads and knowledge of digital performance metrics (CTR, engagement rate, conversions, etc.).
- Manage day-to-day social media activities including posting, monitoring, and community engagement
- Respond promptly to comments, messages, and mentions while maintaining brand voice
- Build and nurture online communities through authentic engagement and conversation
- Monitor social media trends, hashtags, and viral content opportunities
- Plan and execute social media campaigns/ads including contests, giveaways, and influencer collaborations
- Collaborate with graphic designers to create visually appealing content
- Track, analyze, and report on social media metrics and campaign performance
- Conduct competitor analysis and social listening to identify opportunities
- Manage social media advertising campaigns and optimize for engagement and conversions
- Stay updated on platform algorithm changes and adjust strategies accordingly
- Handle social media crisis management and negative feedback professionally
Requirements:
- 2 - 3 years of hands-on experience managing social media accounts for brands or agencies
- Bachelor's degree in Marketing, Communications, Public Relations, or related field
- Proven track record of growing social media followings and driving engagement
- Deep understanding of all major social media platforms and their unique best practices
- Ability to create short-form videos or Reels using mobile editing tools
- Excellent writing skills with ability to adapt tone for different brands and platforms
- Creative mindset with ability to generate fresh content ideas consistently
- Strong understanding of social media analytics and data-driven optimization
- Experience with social media advertising and boosted content
- Ability to work in a fast-paced environment and manage multiple accounts simultaneously
- Excellent interpersonal and communication skills
Technical Skills:
- Social Media Management: Hootsuite, Buffer, Later, Sprout Social, Meta Business Suite
- Content Creation: Canva, CapCut, InShot
- Analytics Tools: Facebook Insights, Instagram Analytics, Twitter Analytics, LinkedIn Analytics, Google Analytics
- Scheduling & Planning: ContentCal
- Monitoring Tools: Brand24, Mention, Google Alerts
- Advertising Platforms: Facebook Ads Manager, Instagram Ads, LinkedIn Campaign Manager
- Collaboration Tools: Slack, Trello, Asana, Google Workspace
- Familiarity with hashtag research and trend monitoring tools
- Basic understanding of graphic design principles
Proven Experience In:
- Growing social media accounts from scratch or significantly increasing existing followers
- Creating viral or high-engagement content that drove measurable results
- Managing social media crisis situations and negative feedback
- Running successful social media campaigns (contests, launches, awareness campaigns)
- Implementing influencer partnership strategies
- Using social listening to inform content strategy
- Managing paid social media campaigns with proven ROI
- Building active, engaged online communities
Ideal Candidate Profile:
- Can identify trending sounds, memes, and viral formats before they peak
- Have a natural sense of humor and understand internet culture
- Think in captions and hashtags
- Are energized by community interaction and building relationships online
- Can switch seamlessly between professional LinkedIn content and playful TikTok videos
- Stay calm under pressure when handling negative comments or PR situations
- Are constantly learning about new platform features and testing them immediately
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