Business Development Manager

Responsibilities:

• Business Growth & Revenue Generation:
• Identify, develop, and pursue new business opportunities across events, exhibitions, brand activations, and experiential builds.
  
• Convert qualified leads into signed projects through proposals, negotiations, and closing.
• Achieve agreed monthly, quarterly, and annual revenue targets.
• Track and manage sales pipelines and forecasts.
  

Client Acquisition & Relationship Management:

• Build and maintain strong relationships with corporate clients, agencies, event planners, and brand managers.
  
• Serve as the primary commercial point of contact from lead generation through project award.
  
• Conduct client presentations, pitch sessions, and capability showcases.
  
• Ensure high client satisfaction and repeat business.
  

Proposal, Pitch & Tender Management:

• Lead the preparation of proposals, quotations, bids, and pitch documents in collaboration with design, production, and project teams.
  
• Ensure commercial accuracy, clarity of scope, pricing alignment, and profitability.
  
• Participate actively in pitch presentations and client negotiations.
  

Market Intelligence & Strategy:

• Monitor market trends, competitor activity, and emerging opportunities in the experiential and events industry.
  
• Provide management with insights on pricing trends, client demands, and new service opportunities.
  
• Support the development of business development strategies aligned with Urban Cycle’s growth objectives.
  

Cross-Functional Collaboration:

• Work closely with designers, project managers, production teams, and vendors to ensure feasible and profitable project delivery.
  
• Translate client briefs into clear commercial and operational requirements.
  
• Support project handover from sales to delivery teams to ensure alignment on scope, timelines, and expectations.
  

Account Management & Business Retention:

• Manage key accounts and long-term client relationships.
  
• Identify upselling and cross-selling opportunities across services such as stage sets, event booths, signage, and installations.
  
• Ensure contract renewals and ongoing client engagement.
  

Reporting & Documentation:

• Prepare regular business development reports, including pipeline status, closed deals, and revenue projections.
  
• Maintain accurate records of leads, proposals, and contracts.
• Support finance and management with documentation for invoicing, contracts, and performance reviews.

Requirements:

• Minimum of BSc in related discipline 
• Minimum of 4 years of work experience 

Key Skills & Competencies:

• Strong sales, negotiation, and closing skills
• Excellent communication and presentation abilities
  
• Strategic thinking and commercial awareness
  
• Relationship-building and stakeholder management
  
• Understanding of experiential design, fabrication, and event delivery processes
  
• Ability to work in fast-paced, deadline-driven environments