Sales and Customer Support Executive
Easy apply
New
Featured
Job summary
The sales /customer support executive will be responsible for driving patient acquisition, increasing brand visibility, and promoting the clinic’s optical and eye care services. The role combines sales execution, marketing coordination, partnership development, and customer relationship management to support business growth and improve patient engagement.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
Sales & Business Development:
- Promote the clinic’s eye care services, optical products, and diagnostic solutions to individuals, organisations, and institutions.
- Identify and develop new business opportunities, corporate partnerships, and referral channels.
- Drive patient enrolment for eye examinations, treatments, and optical product purchases.
- Achieve monthly and quarterly sales and revenue targets.
- Conduct follow-ups with prospective and existing clients to increase conversions and retention.
Marketing & Brand Promotion:
- Plan and execute marketing campaigns to increase awareness of eye care services.
- Coordinate outreach programmes such as corporate eye screenings, school vision checks, and community health campaigns.
- Manage social media platforms, promotional activities, and advertising initiatives.
- Develop marketing content, including flyers, digital campaigns, and promotional materials.
- Monitor campaign performance and recommend improvements.
Customer Experience & Relationship Management:
- Educate clients on eye health services, eyewear options, and treatment packages.
- Maintain strong relationships with patients, corporate clients, HMOs, and partners.
- Ensure excellent customer service and patient satisfaction throughout the sales journey.
Market Intelligence & Reporting:
- Conduct market research on competitors, pricing trends, and customer preferences.
- Prepare sales reports, marketing performance updates, and pipeline forecasts.
- Provide insights to management to support business growth strategies.
Requirements:
- Bachelor’s degree in marketing, business administration, communications, or a related field.
- Minimum of 2–3 years experience in sales or marketing (healthcare, retail, optical, or medical services experience is an advantage).
- Strong understanding of digital marketing and customer acquisition strategies.
- Excellent communication, negotiation, and presentation skills.
- Target-driven with strong relationship-building abilities.
- Proficiency in social media marketing and Microsoft Office tools.
Key Competencies:
- Sales and business development
- Marketing strategy execution
- Customer relationship management
- Communication and persuasion skills
- Creativity and initiative
- Results-oriented mindset
Preferred Advantage:
- Experience working in hospitals, clinics, optical stores, or healthcare marketing environments.
- Interest in health, wellness, or patient-centred services.
Benefits:
- Competitive salary
- Performance-based incentives/commission
- Professional development opportunities
- Supportive healthcare work environment
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
