Project Manager/Business Analyst

Responsibilities:

Documents Creation & Management:

• Creation of market attractiveness for new projects, presentation power point decks, spreadsheets etc.
• Drafting of project baseline documents; project initiation document / Charter, product design and description, detailed project plan
• Archiving of copies all documents created and submitted.

Project and Contract Implementation Management:

• Design and Develop project initiation document /charter, and detailed project plan for all new contracts and existing excellence/efficiency projects for existing projects
• Document creation and management for all executed projects and contracts including lessons learnt, Issues and Exceptions
• Creation of market attractiveness for new or proposed projects/contracts.
• Primary responsibility for the startup of all new contracts and projects to attain operational stability and excellence
• Plan, Design and implement operations strategies and action plans to insure that the operations group supports strategic imperatives.
• Design, Establish and monitor SOPP for all sites
• Deliver excellent project and handover to operations department to cover;
• Strategy, Plan and Program for the Preventive, Corrective and Restorative maintenance for all client assets by establishing a comprehensive asset register and SOPP for all client assets including all Mechanical, Electrical, Civil, Power both soft and hard services
• Establish framework and onboard client sites on IFS CMMS/CAFM
• Support operations for ongoing facility management activities after transition from project to operations.

Business Quality Assurance and Control

• Visit sites to ensure service delivery is in line with laid down standards
• Conduct periodic objective site assessments
• Report on site performance periodically
• Ensure electronic and hard copy customer feedbacks
• Ensure immediate and timely remedy of all clients complaints
• Report on an ongoing basis on all service gaps with other relevant units and departments
• Keep and regularly update important contacts within client organizations
• Ensure timely and regular quality assurance contacts with relevant client contacts
• Conduct periodic formal and informal service level evaluation
• Manage customer relations proactively in cooperation with relevant units and departments

Business Development and Support:

• Support and actively participate in increasing company’s share of market
• Ensure maximum realizable income from existing contracts and assignments in cooperation with relevant departments
• Assist as required in the brand development, identification, and communication
• Any other responsibility assigned.

Requirements:

• PowerPoint, Excel, MS project
• Tech savvy and must be able to learn and navigate CMMS/CAFM
• Strong verbal communication and presentation skills.

Remuneration: NGN 250,000 - 400,000 negotiable depending on assessed skill profile and experience