Social Media Manager

Responsibilities:

• Create, schedule, and manage engaging travel-related content across social media platforms.
• Design marketing materials and edit promotional videos using Canva, Photoshop, CapCut, or similar tools.
• Plan, execute, and monitor social media advertising campaigns through Meta Business Suite.
• Analyse social media performance and prepare reports to improve campaign effectiveness.
• Update and maintain the company website using WordPress.
• Provide basic IT support.
• Deliver excellent customer service by responding to client inquiries and resolving travel-related issues.
• Stay informed on industry trends, airline policies, visa regulations, and tourism developments.
• Collaborate with the team to achieve sales, marketing, and customer satisfaction goals while ensuring deadlines are met.

Requirements:

• A minimum of a bachelor's degree.
• Minimum of 2 years' experience in the travel and tourism industry.
• Experience managing social media platforms and creating engaging travel-related content.
• Proficiency in Canva, CapCut, or similar design and video-editing tools.
• Experience with Meta Business Suite, social media advertising, and performance analytics.
• Basic knowledge of website management (WordPress) and IT support is an added advantage.
• Working knowledge of airline ticketing, visa application processes, holiday packages, and travel products is an added advantage
• Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is an added advantage.
• Excellent communication, customer service, and organizational skills.
• Creative, proactive, detail-oriented, and able to work independently while meeting deadlines.