B2B Community Manager
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Job summary
Remote B2B Community Manager to grow and engage The Tonic Technologies' business users and partners across WhatsApp, Telegram and LinkedIn. Nigeria-based, with 3+ years of B2B community, marketing or partnerships experience. Fintech experience is a plus.
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Remote (Work From Home), Nigeria
Job descriptions & requirements
Responsibilities:
- Build, manage and grow Cardtonic's B2B communities across WhatsApp, Telegram, LinkedIn and other channels
- Keep business users and partners engaged well beyond onboarding, through regular updates, check-ins and useful content
- Serve as the first point of contact for partner questions, and work with internal teams to resolve them quickly
- Plan and run community activities that strengthen partner relationships and retention
- Collect feedback from business users and share insights with the product, marketing and partnerships teams
- Track community health and engagement, and report on what's working
Requirements:
- 3+ years of experience in B2B community management, B2B marketing, or partnerships. Fintech experience is a strong plus
- Hands-on experience managing communities on WhatsApp, Telegram, LinkedIn, or similar platforms
- Proven experience engaging business users or partners beyond onboarding
- Excellent written and verbal communication skills
- Strong organisation and multitasking skills
- Strong interpersonal skills, with empathy and professionalism
- Must be a Nigerian.
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