Executive Assistant – Customer Relationships

Job Summary

Executive Assistant – Customer Relationships

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Process Unit

• Relationships Management, Customer Satisfaction, Administration

Reports To:

  • Chief Executive Officer


  • Subordinate Unit Staff


Executive Assistant to the CEO

  • Maintains the calendar of the CEO 

  • Coordinate CEO’s Schedules & Itineraries

  • Attends to external parties (Guests, Visitors, Partners, Vendors, etc)

  • General Administration

Customer Relationship Management Champion

  • Manages primary customer interfaces: i.e. Showroom Welcome Desk, Social Media, Telephones, Emails and Websites

  • Interacts with customers visiting the Showroom and intimates them with portfolio of products and services

  • Aims to provide world-class, satisfactory experience to customers at all time. Focused on the WOW Factor

  • Manage Client’s Satisfaction Levels based on Quality of the Overall Experience and Exceeding their Expectations 

  • Follow up with customers and clients based on their requirements and ensure that needs are fulfilled to client’s satisfaction

  • Apply great sensitivity to client’s needs at all times during the design and execution of solutions and always aim, in collaboration with the Design & Execution teams, towards the customers’ satisfaction 

  • Manage Client’s Satisfaction Levels based on Quality of the Overall Experience and Exceeding their Expectations 

Events Manager 

  • Design, plan and execute events working with the CEO and external parties (partners, consultants, etc)


  • Functional Competencies

    • Strategic & Business Perspective

    • Customer Engagement & Needs Assessment

    • Product/Service Knowledge 

    • Market & Customer understanding

    • Human Relations skills

    • Information Gathering & Analysis

    • Database Administration

    • Events Planning, Budgeting & Management

    • Quality Management

    • Objective Setting

    • Influencing/Negotiation

    • Quality Management

  • Organisational Competencies

    • Social Media Expertise

    • Oral Communication

    • Written Communication 

    • Planning

    • Personal Organisation & Personal Effectiveness

    • PC/personal productivity tools – Words for windows, Excel, PowerPoint, Microsoft project and Electronic mail

  • Attributes

    • Integrity

    • Innovation/creativity (Ability to think outside the box)

    • Attention to details

    • Teamwork and collaboration

    • Resourcefulness

    • Strong work ethics

    • Leadership attributes

    • Strong written and personal communications skills

    • Positive attitude and ability to learn quickly

    • Strong quantitative skills

    • Highly dependable, very organized, able to work independently 

    • Excellent clients & vendors management skills

  • Qualifications & Experience

    • Second Class Upper 1st Degree in any relevant field

    • Minimum of 3 years Post-NYSC Experience

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Deactivate Notifications Stop receiving the latest updates on Jobs & News
| Full Time |
NGN 75,000 - 150,000
| Full Time |
NGN Confidential
| Full Time |
NGN Confidential