The ideal candidate will be primarily responsible for handling all inquiries, via all our channels and report the same on a weekly basis to all internal stakeholders.
- Minimum Qualification:Degree
- Experience Level:Entry level
- Experience Length:1 year
- Attend to all inbound enquiries (phone, email, chat (Zendesk)
- Pre-qualification of leads received via enquiry desk
- Prepare and send a weekly report of all received enquiries and status to all internal stakeholders.
- Follow up on assigned leads with the respective Account Managers to ensure timely engagement of prospects.
- 1st degree from a reputable higher institution
- At least 1-year of work experience preferably in a similar role
- Good IT skills
- Excellent interpersonal and relationship-building skills.
- Strong oral and written communication skills.
- Detail oriented and able to take ownership of assigned tasks.
- Good planning and organization skills
- Ability to work independently
- Ability to pay attention to detail
- Fast learner
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