Business Travel Sales Consultant

Responsibilities:

• Plan and sell transportation, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets

Requirements:

• Minimum academic qualification of Bachelor's degree in Hospitality Management, Tourism or Business management
• Minimum of 3 years of proven work experience as a Travel Agent/Consultant
  
• Excellent knowledge of computer reservations systems, GDS systems and e-travelling
• Fluency in English and a native language.
• Visa Application Knowledge.
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Sound knowledge of domestic and international travel trends
• Held a similar position in previous employment.
• Good negotiation skills and relationships with various airlines.
• GDS experience– Amadeus, Galileo and Sabre will be an added advantage.
• Excellent customer service and client management skills.
• Overall travel knowledge.
• Proficiency in ticket issuance (Issue & Re-issue of tickets).
• Possess a good contact base with tour companies (Local and International).
• Possess good visa application knowledge.