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1 week ago

Job Summary

The Branch Manager manages and oversees all branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. He/She is responsible for consistently improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years

Job Description/Requirements

Responsibilities:
  • Oversee and manage all aspects of the business such as Accounting, HR, Sales, and Operations
  • Developing and implementing sales plans and targets, ensuring they are met accordingly.
  • Drive sales team to meet individual targets for both liability and risk assets.
  • Generate profitable operating leases, assets, and liabilities.
  • Recruit sales reps and partners to drive the mission of business expansion.
  • Segment the region for the sales team to ensure better market penetration.
  • Evaluate sales strategies for performance against objectives, and make necessary changes as required.
  • Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, package proposals, etc.
  • Identify, develop, and implement processes toward improving customer satisfaction, sales efficiency, etc.
  • Ensure and maintain business relationships, resolving customer problems as needed.
  • Ensure the sales teams have adequate skills and information to carry out their duties.
  • Assist in evaluating employee performance and providing feedback and coaching as needed
  • Observing and recognizing employee achievements and encouraging excellence in the work environment
  • Conducting regular sales and operations meetings.
  • Providing necessary sales and operations reports to the head office when due.
  • Participating in meetings and reporting accordingly.
  • Briefing employees on current sales goals, promotions, and other relevant information
  • Organizing marketing activities and events for the branch and increasing brand awareness for the company within the community.
  • Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
  • Ensuring compliance with all applicable laws/regulations for the industry within the state and country of branch location


Requirements

  • A Bachelor's degree in Administration, Finance, Management, Marketing or a related field.
  • Advanced degrees, certifications, and/or professional membership will be an added advantage
  • 5+ years of progressive experience in a people management and sales role
  • Good understanding of industry laws and regulations
  • A drive to reach sales and service goals
  • Excellent organizational and leadership skills



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