Branch Manager
StarGuide HR Consulting Limited
Product & Project Management
Job Summary
The Branch Manager manages and oversees all branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. He/She is responsible for consistently improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
- Oversee and manage all aspects of the business such as Accounting, HR, Sales, and Operations
- Developing and implementing sales plans and targets, ensuring they are met accordingly.
- Drive sales team to meet individual targets for both liability and risk assets.
- Generate profitable operating leases, assets, and liabilities.
- Recruit sales reps and partners to drive the mission of business expansion.
- Segment the region for the sales team to ensure better market penetration.
- Evaluate sales strategies for performance against objectives, and make necessary changes as required.
- Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, package proposals, etc.
- Identify, develop, and implement processes toward improving customer satisfaction, sales efficiency, etc.
- Ensure and maintain business relationships, resolving customer problems as needed.
- Ensure the sales teams have adequate skills and information to carry out their duties.
- Assist in evaluating employee performance and providing feedback and coaching as needed
- Observing and recognizing employee achievements and encouraging excellence in the work environment
- Conducting regular sales and operations meetings.
- Providing necessary sales and operations reports to the head office when due.
- Participating in meetings and reporting accordingly.
- Briefing employees on current sales goals, promotions, and other relevant information
- Organizing marketing activities and events for the branch and increasing brand awareness for the company within the community.
- Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
- Ensuring compliance with all applicable laws/regulations for the industry within the state and country of branch location
Requirements
- A Bachelor's degree in Administration, Finance, Management, Marketing or a related field.
- Advanced degrees, certifications, and/or professional membership will be an added advantage
- 5+ years of progressive experience in a people management and sales role
- Good understanding of industry laws and regulations
- A drive to reach sales and service goals
- Excellent organizational and leadership skills
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