Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 160 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Field & Van Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A degree is the most common requirement for customer service positions, with OND also accepted. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and shipping & logistics. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
PJek Enterprise
Customer Service & Support
2 weeks ago
We are looking for Cold Calling Representatives to join our team. Your main responsibility will be to speak with leads over the phone, engage them in conversation, ask the required questions, and prequalify interested leads based on the provided criteria. We will provide the necessary training, script, and guidance to help you perform the role ...
2 weeks ago
We are hiring an energetic, customer-focused Sales Representative to manage game session sales and oversee our snooker and chess playing area
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Swift Educational Consult
Customer Service & Support
2 weeks ago
We are seeking an experienced and commercially minded Head, Trust Services to lead our Trust Services function and play a key role in building the next phase of the business. This is a senior leadership role combining business development, trust administration, client advisory, technical oversight, regulatory discipline and team leadership.
L'Styleum
Customer Service & Support
2 weeks ago
A dedicated professional responsible for assisting customers, resolving inquiries and ensuring a smooth and positive service experience. The role focuses on communication, problem solving and maintaining customer satisfaction while representing the company with professionalism and courtesy.
JV Management Consulting Limited
Customer Service & Support
2 weeks ago
TLP Media is seeking a warm, intelligent, and customer-focused Customer Relations Manager to serve as the first point of contact for clients. The ideal candidate should possess excellent interpersonal skills, be capable of converting inquiries into paying customers, and maintain professionalism while enforcing company policies and procedures.
Eseoghene Joy Confidence Ventures
Customer Service & Support
2 weeks ago
The Customer Service Representative (CSR) serves as the primary point of contact between the company and its customers. The role involves handling inquiries, resolving complaints, processing orders, and ensuring a positive customer experience at all times. The ideal candidate is friendly, patient, solution-oriented, and able to communicate clearly
Nath Nail Academy Limited
Customer Service & Support
2 weeks ago
Dedicated and personable Customer Service Representative with experience assisting clients, resolving inquiries, and ensuring customer satisfaction. Skilled in problem-solving, communication, and building positive customer relationships. Committed to delivering high-quality support and enhancing the overall customer experience.
HrmOffice Limited
Customer Service & Support
2 weeks ago
As a Customer Success & Implementation Specialist, you will own the customer onboarding and activation process end-to-end. Your goal is to ensure every customer transitions smoothly from setup to active usage, reducing time-to-value and driving long-term success.
Planexi Global Consult Limited
Customer Service & Support
3 weeks ago
An established travel, tours and events company in Karu Abuja is hiring Business Development Executives to win new clients through field marketing, sales and relationship building. Ideal for target-driven, outgoing professionals living in or near Karu. Competitive salary plus commission.
Deepthink Global Concept Ltd
Customer Service & Support
3 weeks ago
We are hiring a Customer Service Specialist
Ugo Monye Limited
Customer Service & Support
3 weeks ago
The Customer Service Associate is responsible for supporting the day-to-day customer experience functions by engaging with physical and virtual clients, processing and confirmation of order process, supporting logistics, and assisting with visual merchandising. The role ensures that customers receive timely, professional, and accurate service.
House Of Blanks
Customer Service & Support
3 weeks ago
This is an exciting opportunity for someone who enjoys interacting with customers, learning new things, working online, and finding creative ways to turn enquiries into sales. You'll be the bridge between our customers and our online store—making sure customers get quick responses, orders are properly handled, and the online channel continues t ...
Swift Consulting
Customer Service & Support
3 weeks ago
We are seeking a professional, friendly, and customer-focused Customer Service Officer to join our client’s IT firm. The successful candidate will handle customer inquiries, resolve complaints, provide information about the company’s products and services, and ensure a positive customer experience.
Perona Beauty
Customer Service & Support
3 weeks ago
The ideal candidiate is responsible for supervising the sales team and ensure that customers inquiries and complaints are professionally handles with quick resolution.
Estrada International Staffing Solutions
Customer Service & Support
3 weeks ago
Our client is a life insurance company focused on delivering quality service and building lasting relationships with its customers. The organization is seeking a customer focused leader who can manage the customer service function while supporting business growth, service quality and team performance.
Primote Africa
Customer Service & Support
3 weeks ago
The Client Service Executive will serve as a key point of contact between the company, clients, field teams, and internal departments. The role involves communicating with clients, understanding their requirements, providing updates, responding to enquiries, coordinating requests, and ensuring clients receive excellent service throughout a pro ...
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