Full time Customer Service & Support Jobs in Abuja
Customer service & support full-time jobs in Abuja currently have 21 available roles. Opportunities exist in various capacities, including roles like Customer Service Representative, Customer Service Officer, and Travel Advisor /Ticketing Officer. Although the current number of vacancies suggests a focused set of openings, individuals interested in this field can leverage the offers that are currently available.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior positions have the potential to earn upwards of NGN 150,000. Common benefits for these positions often include health insurance, professional development opportunities, and performance bonuses.
Skills & experience
A degree is the most common requirement, with OND also accepted for customer service & support roles in Abuja. Important soft skills sought by employers include communication, interpersonal skills, and problem-solving. Most roles ask for 2 years of experience, with some requiring 1 year. Roles are mostly at entry level, though there are opportunities at mid level as well.
Key responsibilities & tasks
Junior positions in customer service & support typically involve assisting customers with inquiries, providing accurate information about products or services, and ensuring customer satisfaction. Employees are expected to resolve customer complaints and escalate issues when necessary. Senior roles are responsible for managing a team of customer service representatives, developing and implementing service policies, and engaging in strategic planning to improve service efficiency and effectiveness.
Industries & companies
The top industries actively recruiting include tourism & travel, IT & Telecoms, and hospitality & hotel. Employers such as E-direct are playing key roles in the recruitment process. Listings are spread across various industries, with no single employer dominating the landscape, offering a range of potential career paths for interested candidates.
SKY FIRM TRAVELS
Customer Service & Support
1 month ago
Skyfirm Travels Limited is looking for an experienced Ticketing & Reservation Officer to handle end‑to‑end flight bookings, ticket issuance, reissues and customer support for our clients.
VICTORIASID TRAVELS AND TOURS
Customer Service & Support
1 month ago
The Travel Consultant will be responsible for providing professional travel advisory services, managing flight bookings, visa processing, and travel arrangements for clients. The role involves delivering excellent customer service, ensuring compliance with travel regulations, and driving sales through tailored travel solutions.
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Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
Inspiresia Media
Customer Service & Support
1 month ago
We are seeking a Techy and personable Female Customer Relations Executive to join our team at Ellas Place. This individual will serve as the first point of contact for our clients, ensuring an exceptional customer experience while also managing essential administrative and operational tasks to keep our salon, gym, & spa running smoothly.
De-Future Elite Technology
Customer Service & Support
1 month ago
We are looking for a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers by answering their questions, closing sales, resolving issues, and providing excellent support to ensure a positive experience.
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