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1 month ago

Job Summary

They are responsible for taking orders from guests for meals and drinks.

  • Minimum Qualification : Others
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Responsibilities:
  • Set tables, and trays according to the type of food ordered and the hotel’s service standards.
  • Performs opening and closing procedures established for the department.
  • Accurately records, pre-checks, and picks up all food and beverage orders.
  • Check in with guests to ensure satisfaction with each food course and/or beverage.
  • Responsible for cleaning and removing the trolleys/trays from guest rooms and corridors.
  • Serves guests their food and beverages in a prompt, courteous manner as per the standard sequence of service.
  • Present physical and accurate checks to guests and complete the payment process.
  • To be able to immediately monitor guest comments and pass them on to your Superior, and be proactive in solving problems whenever possible.


Requirements:

  • 3+ years experience as a waitress
  • Good communication skills
  • Great interpersonal skills
  • High level of professionalism

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