Responsibilities:

• Greet guests/patrons as they arrive at the facility, and provide them with assistance in finding sitting spots.
• Provide guests with information on available welcome drinks and take and process their orders.
• Ensure that guests’ water glasses are filled regularly and that they have access to napkins.
• Lay tables by arranging the right types of tablecloths, flatware, dishware, and glassware.
• Set up buffet tables according to specified instructions, ensuring that all dishes are refilled before they run out.
• Serve both beverages and food items to guests at their tables and inquire into their requirements for additional food items
• Answer customer inquiries via phone, email, and in-person.
• Direct customers to online resources
• Update customer records in the system, including notes about interactions.
• Pitch ideas for improving customer care.
• Create and maintain reports about customer interactions.

Remuneration: NGN 50,000