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Job Summary

We are looking to hire a suitable individual for this position. The job holder will be expected to ensure customers have a nice experience by rendering excellent customer service.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Greet guests/patrons as they arrive at the facility, and provide them with assistance in finding sitting spots.
  • Provide guests with information on available welcome drinks and take and process their orders.
  • Ensure that guests’ water glasses are filled regularly and that they have access to napkins.
  • Lay tables by arranging the right types of tablecloths, flatware, dishware, and glassware.
  • Set up buffet tables according to specified instructions, ensuring that all dishes are refilled before they run out.
  • Serve both beverages and food items to guests at their tables and inquire into their requirements for additional food items
  • Answer customer inquiries via phone, email, and in-person.
  • Direct customers to online resources
  • Update customer records in the system, including notes about interactions.
  • Pitch ideas for improving customer care.
  • Create and maintain reports about customer interactions.

Remuneration: NGN 50,000

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