Business Development Manager
Ozmosis Services
Trades & Services
Skills Required
Admin Business Development ManagerJob Summary
We are seeking a dynamic Business Development Manager to optimize operations, enhance client satisfaction, and drive growth for our Online Retail Business specializing in fresh produce and bulk groceries. The ideal candidate will streamline processes, strengthen vendor-customer relationships, and achieve a 15% reduction in order fulfillment time.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Oversee daily operations, including order processing, inventory coordination, and logistics for fresh produce and bulk groceries.
- Implement strategies to reduce order fulfillment time by 15% without compromising quality.
- Build and maintain strong relationships with farmers, suppliers, and bulk buyers, ensuring timely deliveries and resolving issues proactively.
- Monitor freshness, packaging, and pricing of produce/groceries to meet customer expectations and minimize waste.
- Identify and onboard new suppliers/buyers, negotiate bulk deals, and collaborate with marketing to expand our customer base.
- Track KPIs (fulfillment speed, customer retention, supplier performance) and recommend process improvements.
- Work closely with logistics, customer support, and tech teams to align operations with business goals.
Requirements:
- Bachelor’s degree in Business, Agriculture, Supply Chain, or related field.
- 2+ years in business development, e-commerce, or operations, preferably in fresh produce, groceries, or group buying.
- Proven ability to optimize processes (e.g., reduced fulfillment timelines, improved supplier turnaround).
- Strong negotiation skills and familiarity with agricultural supply chains.
- Proficiency in CRM tools, Excel/Google Sheets, and data-driven decision-making.
Preferred Skills:
- Experience in a startup or marketplace platform.
- Knowledge of food safety standards and perishable inventory management.
Performance Goal:
- Achieve a 15% reduction in order fulfillment time within 6 months through process improvements and vendor coordination.
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