Sales Representative
Job summary
Slimfit NG is an indigenous e-commerce company that sells fitness equipment to customers across Nigeria. You’ll help customers take action by placing orders, handling inquiries, resolving concerns, and ensuring their orders are delivered by providing timely, helpful, and friendly service across calls, chats, and DMs.
Job descriptions & requirements
- Call customers, confirm orders, and close sales from inquiries and leads
- Upsell customers to add more products to their order
- Work with delivery agents to make sure orders arrive on time
- Follow up with past customers for repeat purchases
- Stay online and responsive, especially at the point of delivery
- Respond to DMs, comments, and messages on our social media pages and office line
Requirements:
- Experience communicating with 50+ customers daily via DMs and phone calls
- Ability to influence prospects to take action and handle objections
- Excellent verbal and written communication skills
- Computer literate: Google Drive, Docs, Sheets, Meet, and email
- Smartphone, stable internet, headset, and a power backup
- At least 1 year of sales experience with an online or offline business preferred
- Or experience closing leads and handling customers in an online business preferred
- Or active participation in an online digital marketing course preferred
- We value work ethic, attitude, and past results far more than your degree or GPA.
- If you have delivered results in a similar role, that is what we want to see.
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