Telesales Agent
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Job summary
We are looking for a confident and results-driven Telesales Agent to join our team. The successful candidate will engage customers through outbound calls, promote products and offers, generate orders, and contribute to customer growth initiatives.
Min Qualification:
HND
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Make outbound calls to customers and prospective customers.
- Promote products, services, promotions, and special offers.
- Drive customer engagement, orders, and product adoption.
- Handle customer questions, objections, and concerns professionally.
- Follow up with customers and maintain accurate records of interactions.
- Meet daily and weekly call volume, sales, and conversion targets.
- Gather customer feedback and share relevant insights with the team.
- Maintain a high level of customer service throughout every interaction.
Requirements:
- A minimum of a diploma in any field.
- 0–2 years of experience in telesales, sales, customer service, or a related role.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and objection-handling abilities.
- Target-driven, commercially minded, and results-oriented.
- Ability to work effectively with sales targets and KPIs.
- Strong customer service and relationship-building skills.
- Good attention to detail and record-keeping skills.
- Proficiency in using CRM or customer engagement tools is an added advantage.
Remuneration: NGN 300,000 Monthly.
What We Offer:
- Medical coverage.
- Lunch allowance.
- Housing assistance.
- A supportive and growth-focused work environment.
Note: This is a full-time, in-person role based at our Ikoyi office.
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