Relationship and Sales Representative

Responsibilities:

• Generate new business opportunities through proactive prospecting, referrals, networking, calls, social media, and other sales channels.
• Manage leads from initial contact through follow-up, negotiation, conversion, and closing of sales.
• Achieve and exceed assigned monthly and quarterly sales targets and revenue goals.
• Build and maintain strong relationships with existing and prospective customers to drive repeat business and customer loyalty.
• Identify and maximise opportunities for upselling, cross-selling, and account growth.
• Conduct regular follow-ups with prospects, existing customers, and inactive customers to increase conversions and repeat purchases.
• Understand customer needs, recommend appropriate products or services, and provide a professional sales experience throughout the customer journey.
• Maintain accurate customer, sales, and pipeline records and provide regular reports on sales activities, opportunities, conversions, and performance.
• Monitor customer feedback, market trends, and competitor activities to identify new sales opportunities and recommend strategies for business growth.
• Work collaboratively with other teams to ensure customers receive a seamless experience and sales commitments are properly fulfilled.
• Maintain accurate records of sales activities, customer interactions, leads, conversions, and revenue.

Requirements:

•  Minimum of 4years of experience in sales, business development, relationship management, account management, or a similar commercial role.
• Demonstrable experience working with sales targets and achieving results.
• Strong communication, negotiation, persuasion, and closing skills.
• Excellent relationship management and interpersonal skills.
• Confident in approaching and engaging prospective customers.
• Strong follow-up and lead-conversion abilities.
• Commercially aware and results-oriented.
• Self-motivated, proactive, and resilient.
• Strong organisational and reporting skills.
• Proficiency in Microsoft Office and familiarity with CRM or sales management tools is an advantage.