Project & Product Manager

Responsibilities:

• Develop tailored proposals, project pitches, and business cases for hospitals, and clinics
  
• Lead negotiations and manage stakeholder expectations through the deal lifecycle from prospecting to signed SLA.
  
• Collaborate with finance, Supply Chain, legal, and Operations to define project terms, pricing, and compliance frameworks.
  
• Lead the end-to-end management of new client projects, ensuring clarity on deliverables, timelines, and performance indicators.
  
• Develop and manage project plans covering scope, budget, and milestone tracking.
  
• Coordinate internal functions (finance, operations, HR, logistics) to ensure readiness before go-live.
  
• Facilitate regular project review meetings, documentation, and performance reporting.
  
• Oversee the transition of signed projects to operations under the agreed SLA.
  
• Track project success metrics such as operational readiness.
  
• Maintain an updated project pipeline and generate weekly management reports.
  
• Analyze project outcomes to improve business acquisition and execution efficiency.
  
• Contribute to building standardized playbooks and documentation templates for new client onboarding.

Requirements:

• Bachelor’s degree in Business Administration, Management, or related field (MBA or PMP preferred).
• 5–8 years’ experience in business development or project management within healthcare, pharmaceuticals, or service outsourcing environments.
• Proven record in driving multi-stakeholder healthcare projects from proposal to operational handover.
• Excellent communication, presentation, and negotiation skills.
• Strong documentation, analytical, and leadership capabilities.
  
• Proficiency with project and CRM tools (Zoho, Asana, Trello, or similar).
  
• High sense of ownership, initiative, and a spirit of excellence.
  
• Relationship management and negotiation finesse
  
• Analytical and structured problem-solving
  
• Cross-functional leadership and collaboration
  
• Strong organizational discipline and attention to detail
  
• Adaptability in dynamic, client-driven environments