Senior Product Manager / Scrum Master
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Job summary
Our Client in the Microfinance sector is seeking a high-impact Senior Product Manager / Scrum Master to lead the design, development, and delivery of the bank’s core digital platforms. This role will own products end-to-end from requirements gathering to production release across critical systems
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
Responsibilities:
End-to-End Product Ownership:
- Lead requirement gathering from Operations, Risk, Credit, Compliance, Finance, and Executive teams
- Convert business needs into structured PRDs and technical user stories
- Own full lifecycle delivery — Design → Development → Testing → Deployment → Optimization
- Ensure every platform aligns with CBN compliance and security standards
Loan Management System:
- Architect product requirements for: Loan origination, Credit scoring workflow, Approval hierarchy, Disbursement logic, Repayment tracking, Automated reminders, Loan restructuring & recovery
- Ensure LMS integrates seamlessly with mobile banking and CRM
- Drive automation of paper-based loan operations
Digital Banking Platforms:
Mobile Banking:
- Account opening
- Authentication & tiering
- Transfers (intra/interbank)
- Lifestyle services
- Target savings
- Referral & rewards
- Wallet functionality
Business Banking:
- Corporate accounts
- Bulk transfers
- Approval workflows
- Transaction monitoring
- Multi-user role management
Multi-Currency Wallet & Payment Systems:
- Define architecture for: NGN wallet, USD wallet (where applicable), Integrate payment gateways:, NIBSS, Interswitch, Paystack / Flutterwave (where applicable)
- Ensure secure transaction logging and reconciliation workflows
Agile Execution & Scrum Leadership:
- Run sprint planning, standups, and retrospectives
- Manage product backlog
- Prioritize high-impact releases
- Remove blockers and enforce delivery discipline
- Ensure sprint predictability and transparency
Vendor & Integration Management:
- Coordinate with: Core banking providers, CRM vendors, Payment partners, HRMS vendors
- Oversee API integration lifecycle
- Validate SLAs and performance benchmarks
Compliance & Risk Alignment:
- Ensure products meet: CBN Guidelines, NDPR data protection requirements, Internal risk framework
- Work closely with the Internal Audit and Compliance teams before go-live
Reporting & Executive Communication:
- Present product progress to CTO and Executive Management
- Maintain roadmap transparency
- Track KPIs and system performance metrics
Requirements:
- Bachelor’s Degree in Computer Science, Engineering, Finance, or Business
- 3+ years of experience in fintech, banking, or digital financial services
- Proven experience managing loan systems or digital banking platforms
- Strong Agile & Scrum execution background
- Experience writing structured PRDs and user stories
- Strong understanding of APIs and payment integrations
- Strategic thinking
- Strong execution discipline
- High regulatory awareness
- Stakeholder management at the executive level
- Technical-business translation ability
- Risk-conscious decision-making
KPIs:
- On-time product releases
- Reduction in manual loan processes
- Increased digital transaction volume
- Platform uptime & reliability
- Regulatory compliance pass rate
- Cost optimization across integrations
What Success Looks Like (First 6–12 Months):
- Fully structured Loan Management System deployed
- Mobile Banking MVP launched
- Multi-currency wallet framework defined
- CRM integrated with loan and banking systems
- Clear 12-month digital banking roadmap executed
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