Operational Manager

Responsibilities:

Deal Sourcing & Packaging:

• Manage the end-to-end property sourcing and deal packaging lifecycle.
• Oversee the creation of high-quality, investor-ready deal packs.
• Ensure seamless handover of completed deals to investors.
• Maintain a consistent pipeline of opportunities across multiple strategies.

Investment & Deal Analysis:

• Assess financial viability, risks, and returns for each opportunity.
• Ensure all deals meet compliance, legal, and operational standards.
• Evaluate property strategies including BTL, HMOs, serviced accommodation, rent-to-rent, commercial conversions, and multi-unit investments.

Stakeholder Management:

• Act as the primary point of contact for investors, agents, brokers, and partners.
• Build and maintain strong, trust-based relationships.
• Communicate opportunities clearly and professionally to investors.

Operations & Short-Let Management:

• Oversee onboarding and ongoing operations of short-let and managed properties.
• Ensure properties are set up and operated to high standards.
• Monitor performance and optimize occupancy and returns.

Process & Performance Management:

• Develop and manage SOPs, systems, and operational workflows.
• Track KPIs related to deal flow, conversion, and operational efficiency.
• Manage contractors, suppliers, and service providers.

Requirements:

• Proven experience in property sourcing, deal packaging, or investor-focused property operations.
• Strong understanding of UK property investment strategies and financial analysis.
• Confident communicator with the ability to engage investors and stakeholders.
• Highly organised, detail-oriented, and process-driven.
• Commercially minded with strong problem-solving skills.
• Ability to work independently in a remote environment.