IT Officer
Job summary
The IT Officer is responsible for managing and maintaining the organization’s IT systems, networks, and hardware to ensure smooth and secure operations. The role involves providing technical support, troubleshooting system issues, and ensuring data security and system efficiency.
Job descriptions & requirements
Responsibilities:
- Install, configure, and maintain computer hardware, software, and networks.
- Monitor and maintain IT systems to ensure optimal performance.
- Provide technical support to staff (hardware, software, internet, printers, etc.).
- Troubleshot system and network problems promptly.
- Manage user accounts, access rights, and security settings.
- Perform regular system backups and ensure data protection.
- Install and update antivirus and security software.
- Maintain the IT inventory and asset register.
- Ensure compliance with IT policies and procedures.
- Assist in system upgrades and new technology implementation.
Requirements:
- Minimum of HND/Bachelor’s Degree in Computer Science, Information Technology, or related field.
- 2 - 3 years’ experience in an IT support role.
- Strong knowledge of computer systems, networks, and troubleshooting.
- Proficiency in Microsoft Office and Windows operating systems.
- Basic knowledge of networking (LAN/WAN), routers, and firewalls.
- Good problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and under pressure.
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