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Customer Support Representative

Applestore.NG

Customer Service & Support

IT & Telecoms NGN 75,000 - 150,000
Easy Apply
1 month ago

Job Summary

The customer support representative will be responsible for attending to online customers at night.

  • Minimum Qualification : OND
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Assist our customers with technical problems when using our services


Requirements:

  • Interpersonal and customer service skills
  • Analytical and problem-solving skills
  • Multitasking and organizational skills
  • Ability to answer a high volume of calls and/or emails daily
  • Ability to share work among a customer service team
  • Attentiveness and patience
  • Time-management skills
  • Ability to find the positive in any situation
  • Manage large amounts of incoming calls and chat. 


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