Customer Support Representative
Applestore.NG
Customer Service & Support
IT & Telecoms
NGN
75,000 - 150,000
New
3 weeks ago
Job Summary
The customer support representative will be responsible for attending to online customers at night.
- Minimum Qualification: OND
- Experience Level: Entry level
- Experience Length: No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Assist our customers with technical problems when using our services
Requirements:
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation
- Manage large amounts of incoming calls and chat.
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