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Customer Service Representative/Front Desk

Goldtech ICT Hub Limited

Customer Service & Support

IT & Telecoms NGN 75,000 - 150,000
Easy Apply
1 month ago

Job Summary

Are you a young, dynamic female with a passion for customer service? Do you have a strong command of the English language and excellent computer skills? If so, we want you to join our team!

  • Minimum Qualification : Diploma
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Greet and assist customers in a friendly and professional manner
  • Handle customer inquiries via phone, email, and in person
  • Manage social media accounts and email marketing campaigns
  • Maintain accurate records and manage appointments using Microsoft Office Suite
  • Provide information about our services and products
  • Ensure the front desk area is tidy and presentable


Requirements:

  • This position is open preferably to a female candidate
  • Strong command of English (spoken and written)
  • Computer savvy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Knowledge of email marketing and social media marketing is an added advantage
  • Excellent communication and interpersonal skills
  • Age: Not more than 24 years
  • Strong organizational skills and attention to detail
  • Friendly, patient, and customer-oriented attitude


Location: Surulere & Ikeja, Lagos

  • Candidates must reside within the Surulere or Ikeja axis in Lagos


Remuneration: NGN 60,000 per month


How to Apply: Interested and qualified candidates should send their CVs and a cover letter to with the subject line "Customer Service Representative Application".

Join our team and help us provide exceptional service to our valued customers!

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