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2 weeks ago

Job Summary

We are looking to hire a suitable candidate to fill this position. Customer service personnel provide assistance, information, and support to customers, ensuring satisfaction through effective communication and problem-solving in various industries and settings.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Customer service personnel are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services.
  • They communicate effectively via phone, email, or in person, maintain records, and ensure customer satisfaction.


Requirements:

  • Strong communication and interpersonal skills
  • Ability to remain calm and courteous under pressure
  • Problem-solving and conflict resolution abilities
  • Basic computer proficiency
  • Patience and empathy towards customers

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