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3 weeks ago

Job Summary

We are looking to hire a suitable candidate to fill this position.

  • Minimum Qualification : HND
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Make Outbound phone calls and receive Inbound calls
  • Engaging with potential or existing customers promoting company's sports Betting Platform ,successfully converting them into loyal customers
  • Resolving their issues and problem, making them feel important and achieving given daily or weekly target.


Requirements:

  • Smart, Energetic, Fluent in English Conversation and at least one more native main language like Yoruba, Hausa or Igbo
  • Analytical mind to understand customer grievances and resolving it.
  • A team person in achieving given target under the guidance of the supervisor.
  • The candidate must have Call Center Executive experience preferably in Sports Betting company or Telecom Industry
  • Be ready to work in rotational shift.
  • Be computer savvy and have worked with figures and data preferably excel to evaluate, analyze given data and making records of their own performance for better analysis.
  • Be ambitious to grow in company based on own performance

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